Join Our Team!

What You'll Do

As a Customer Support Agent at Xfiat, you'll be the frontline hero ensuring our users have smooth, frustration-free experiences converting their crypto to cash. Your primary responsibility will be responding to user inquiries via chat, email, and social media with a target response time of under 5 minutes. You'll guide users through crypto-to-bank transactions, troubleshoot technical issues, and provide clear, empathetic support even during stressful situations. When complex technical or compliance issues arise, you'll know exactly when and how to escalate them to the appropriate teams. Beyond immediate support, you'll play a crucial role in documenting common issues to build our comprehensive knowledge base, and you'll serve as the voice of our users by sharing valuable feedback with our product and engineering teams. Success in this role means maintaining customer satisfaction scores above 95% while working flexible shifts that may include nights, weekends, and holidays to ensure our users always have access to support when they need it most.

What We Need

We're looking for someone with excellent English communication skills, both written and spoken, who can explain complex cryptocurrency concepts in simple, relatable terms. You should have a solid understanding of major cryptocurrencies like Bitcoin, Ethereum, and USDT, along with basic knowledge of how Nigerian banking systems work. What really sets great support agents apart is patience and genuine empathy when dealing with frustrated users—you understand that financial stress is real and you know how to de-escalate tense situations. Strong problem-solving skills and meticulous attention to detail are essential, as you'll often need to investigate transaction issues and identify root causes. Experience with customer support tools like Zendesk, Intercom, or similar platforms is a plus, though we're willing to train the right candidate. Most importantly, you must be willing and able to work flexible shifts, including nights, weekends, and holidays, as our users need support around the clock.

Compensation

What You'll Build

As a Senior Full-Stack Engineer at Xfiat, you'll architect and build the critical infrastructure that powers instant crypto-to-bank transactions for thousands of users daily. You'll develop real-time transaction processing systems capable of converting crypto to fiat in under 60 seconds, ensuring our users experience the speed and reliability they deserve. Your work will include building robust banking integration APIs that connect seamlessly with over 1,000 Nigerian banks, as well as blockchain monitoring services that track and process transactions across 1,265+ different cryptocurrencies. You'll implement automated compliance and KYC systems that keep us regulatory compliant while maintaining a smooth user experience. Additionally, you'll develop smart routing algorithms that optimize conversion rates to give users the best value, build security infrastructure that protects millions in user funds, and create comprehensive admin dashboards that enable our operations team to monitor transactions and detect fraud in real-time.

Tech Stack

Our technology stack is built for scale, security, and speed. On the backend, we primarily use Node.js, Python, and Go to handle high-volume transaction processing and API integrations. Our frontend is powered by React, Next.js, and TypeScript, providing users with a fast, responsive interface. For blockchain interactions, we leverage Web3.js, Ethers.js, and Bitcoin Core APIs to monitor wallets and process cryptocurrency transactions. Our data layer consists of PostgreSQL for transactional data, Redis for caching and real-time operations, and MongoDB for flexible document storage. Infrastructure-wise, we run on AWS with Docker containers orchestrated by Kubernetes for scalability and reliability. Payment integrations include Paystack, Flutterwave, and direct bank API connections to ensure fast, reliable fiat disbursements.

What We Need

We're seeking an experienced engineer with at least 4 years of full-stack development experience who can hit the ground running. You should have expert-level proficiency in JavaScript/TypeScript plus at least one backend language—Node.js, Python, or Go. Strong experience with React and modern frontend frameworks is essential, as is a deep understanding of RESTful API design and microservices architecture. You must be comfortable working with PostgreSQL and Redis, implementing solid security practices including encryption, authentication, and authorization, and have hands-on experience with cloud infrastructure, preferably AWS. Beyond technical skills, we need someone with exceptional debugging abilities and problem-solving skills who can troubleshoot complex issues across our entire stack and make architectural decisions that balance performance, security, and maintainability.

Bonus Points

While not required, certain experiences will make you stand out. Previous experience building fintech or payment systems means you already understand the unique challenges of handling financial transactions at scale. Blockchain development experience, whether building smart contracts or integrating with wallet providers, shows you can navigate the crypto ecosystem. Knowledge of Nigerian banking APIs and payment gateways like Paystack or Flutterwave will help you integrate faster. We love seeing open-source contributions to crypto or fintech projects—it demonstrates both your technical skills and your commitment to the community. Finally, if you've worked in a fast-paced startup environment before, you know how to move quickly, wear multiple hats, and thrive in ambiguity.

Compensation

What You'll Do

As Xfiat's Social Media Manager, you'll be the authentic voice of our brand across all social platforms, transforming complex fintech and crypto concepts into content that resonates, engages, and inspires action. You'll develop and execute comprehensive social media strategies across Twitter, Instagram, LinkedIn, Facebook, and TikTok, ensuring consistent messaging while adapting to each platform's unique culture and audience. Your content will highlight the real P2P pain points Nigerian crypto users face daily and position Xfiat as the solution they've been waiting for. You'll manage daily posting schedules and content calendars, build and nurture our growing crypto community, and stay plugged into conversations about crypto, P2P trading, and fintech across Nigeria. Real-time engagement is crucial—you'll respond to comments, DMs, and mentions promptly, collaborate with designers to create compelling visuals and videos, track performance metrics religiously, and optimize our strategy based on data. You'll also manage influencer partnerships and brand collaborations that amplify our reach and credibility in the crypto space.

What We Need

The ideal candidate brings 3-5 years of social media management experience, preferably in the fintech or crypto space, with a deep, authentic understanding of Nigerian crypto culture and the frustrations users face with P2P trading. You should have a proven track record of growing engaged audiences organically—not just follower counts, but real community engagement. Excellent copywriting skills are essential; you need to simplify complex blockchain and financial topics into bite-sized, shareable content that anyone can understand. A strong visual sense and the ability to brief designers effectively will ensure our content looks as good as it reads. Experience with social media management tools like Hootsuite, Buffer, or Sprout Social is expected, as is a data-driven mindset with solid analytics experience. You must understand cryptocurrency fundamentals and how Nigerian banking works, enabling you to create content that's both accurate and relatable to our target audience.

Bonus Points

You'll really stand out if you're already active in Nigerian crypto Twitter and genuinely understand the culture, memes, and inside jokes. Personal experience with P2P frustrations makes your advocacy authentic rather than scripted. Having your own personal brand or following in the crypto/fintech space demonstrates that you already know how to build an audience and create engaging content. Video content creation and editing skills are increasingly valuable as short-form video dominates social media. And yes, meme creation skills matter—crypto Twitter loves memes, and the ability to create timely, relevant, funny content that goes viral is a genuine asset in this role.

Compensation

What You'll Do

As Xfiat's Digital Marketing Manager, you'll lead our entire digital marketing ecosystem, developing and executing comprehensive strategies that drive user acquisition at scale. You'll manage paid advertising campaigns across Google Ads, Facebook/Instagram Ads, and Twitter Ads, continuously optimizing ad creative, targeting, and bidding strategies to maximize ROI. A critical part of your role involves optimizing our conversion funnels—analyzing every step from initial awareness through completed transactions and implementing improvements that boost conversion rates. You'll implement SEO strategies targeting crypto and P2P-related keywords to capture organic search traffic, create and manage sophisticated email marketing campaigns with automation sequences that nurture leads and drive retention, and develop our content marketing strategy including blog posts, guides, and tutorials that educate users and improve our search rankings. Building relationships is key—you'll partner with crypto influencers and communities to expand our reach, analyze campaign performance religiously using data to make informed decisions, and manage the marketing budget strategically, allocating resources to channels and campaigns that deliver the strongest returns.

What We Need

We're looking for someone with 3-6 years of digital marketing experience, with strong preference for fintech or crypto backgrounds. You must have a proven track record of user acquisition and growth—we want to see concrete examples of campaigns you've run and the results you've achieved. Expert-level knowledge of Google Ads and Facebook Ads Manager is non-negotiable; you should know these platforms inside and out. Strong analytical skills are essential—you need to be comfortable diving into Google Analytics, Mixpanel, or similar tools to understand user behavior and campaign performance. Your SEO/SEM expertise should come with demonstrated results, not just theoretical knowledge. Email marketing experience with platforms like Mailchimp, SendGrid, or Customer.io is required, as is a solid understanding of conversion rate optimization principles. You must be genuinely data-driven in your decision-making, using metrics and tests to guide strategy rather than gut feelings. Finally, budget management experience is crucial—you'll be responsible for significant marketing spend and need to demonstrate fiscal responsibility and strategic allocation skills.

Bonus Points

Certain experiences will make you an exceptional candidate. If you've marketed crypto or fintech products specifically in Nigeria, you already understand our market, regulatory landscape, and user psychology. A growth hacking mindset—finding creative, low-cost ways to acquire and retain users—is incredibly valuable in a startup environment. Having successfully scaled a fintech or crypto product from early stage to significant user numbers shows you can deliver results under pressure. Experience with product-led growth strategies, where the product itself drives acquisition and retention, aligns perfectly with our approach. Understanding Web3 marketing and community building demonstrates you know how to engage crypto-native audiences who are skeptical of traditional advertising and value authentic community engagement over corporate messaging.

Compensation

What You'll Do

As a Crypto Influencer and Brand Ambassador for Xfiat, you'll leverage your authentic voice and engaged following to educate your audience about the real problems with P2P trading and how direct crypto-to-bank transactions are changing the game. You'll create genuine, relatable content about your personal Xfiat experience—no scripted corporate speak, just real talk about what works and why it matters. Your content will include tutorials, tips, and practical guides that help your followers navigate the platform confidently, while actively engaging with your community to answer questions and address concerns. You'll participate in Xfiat campaigns, AMAs (Ask Me Anything sessions), and community events, bringing your unique perspective and personality to every interaction. Beyond content creation, you'll serve as our eyes and ears in the crypto community, providing valuable feedback on user sentiment, market trends, and competitive developments. When applicable, you'll represent Xfiat at crypto meetups and events, putting a face to our brand. Video content is crucial—you'll create engaging content for YouTube, TikTok, Instagram Reels, and other platforms, using storytelling and personality to make crypto-to-bank transactions accessible and appealing to everyday users.

What We Need

We're seeking influencers with an active, engaged social media following of at least 5,000 followers—quality matters more than quantity, so we're looking for real engagement, not just vanity metrics. You must have an authentic passion for cryptocurrency and blockchain technology that shines through in your content; fake enthusiasm is immediately obvious and doesn't align with our values. Personal experience with P2P frustrations is crucial—you can't authentically advocate for a solution if you haven't felt the pain yourself. Strong communication skills are essential; you need the ability to explain complex crypto and fintech topics in simple, relatable terms that anyone can understand. A consistent content creation track record demonstrates your commitment and ability to maintain audience engagement over time. Your values must align with Xfiat's mission of eliminating P2P frustration and making crypto-to-cash simple and reliable. Finally, you should be based in Nigeria or have a strong connection to the Nigerian crypto community, understanding the local market dynamics, regulatory environment, and cultural nuances that shape how Nigerians interact with cryptocurrency.

Compensation Structure

What You'll Do

As Xfiat's Accountant and Financial Controller, you'll be the financial backbone of our fast-growing fintech platform, managing all aspects of financial operations and accounting processes with precision and strategic insight. Your daily responsibilities include managing our financial operations from end to end, reconciling crypto and fiat transactions across multiple bank accounts and blockchain wallets—a unique challenge that requires understanding both traditional accounting and digital asset management. You'll prepare monthly, quarterly, and annual financial statements that provide clear visibility into our financial health and performance, while overseeing accounts payable, receivable, and payroll processing to ensure smooth operations. Compliance is critical in fintech; you'll ensure we meet all Nigerian tax laws and financial regulations, keeping us audit-ready at all times. You'll manage budgeting, forecasting, and cash flow analysis to help leadership make informed decisions about resource allocation and growth investments. Coordination with external auditors and tax consultants will fall under your purview, as will implementing robust financial controls and risk management procedures that protect the company and our users. Perhaps most importantly, you'll translate complex financial data into actionable insights, providing leadership with the financial intelligence they need to make strategic decisions about product development, market expansion, and operational improvements.

What We Need

We require a professionally certified accountant with ICAN, ACCA, or an equivalent accounting certification, bringing 4-7 years of solid accounting experience with strong preference for fintech or crypto backgrounds. You must have deep knowledge of Nigerian accounting standards and tax laws, keeping current with regulatory changes that affect our business. Experience with high-volume transaction reconciliation is essential—we process thousands of transactions daily, and you need to efficiently reconcile crypto deposits, bank transfers, and fiat disbursements without missing discrepancies. Proficiency in modern accounting software such as QuickBooks, Xero, or SAP is expected, along with advanced Excel skills including pivot tables, VLOOKUP, and financial modeling capabilities. Your analytical and problem-solving abilities must be sharp; you'll encounter unique accounting challenges in the crypto-to-fiat space that require creative solutions within regulatory frameworks. Meticulous attention to detail is non-negotiable, as is the ability to meet tight deadlines during month-end closes, quarterly reporting, and audit seasons. Understanding cryptocurrency and blockchain accounting principles—how to value digital assets, record transactions, and manage the unique complexities of crypto—sets you apart as someone who truly gets the fintech space we operate in.

Bonus Points

Certain experiences will make you exceptionally valuable to our team. Previous fintech or payment processing accounting experience means you already understand transaction volumes, reconciliation challenges, and regulatory requirements specific to financial technology. Experience with crypto tax accounting and reporting demonstrates you can navigate the evolving tax treatment of digital assets in Nigeria. Knowledge of IFRS (International Financial Reporting Standards) and specifically how it applies to digital assets shows you think globally while acting locally. Experience implementing financial automation systems indicates you look for efficiency improvements and can leverage technology to streamline processes. Finally, SQL or Python skills for financial data analysis are increasingly valuable, enabling you to query databases directly, automate reporting, and extract insights from large datasets without always relying on engineering resources.

Compensation

What You'll Do

As Xfiat's Data Analyst, you'll transform raw transaction data into strategic insights that drive product improvements, detect fraud, and optimize our business operations. Your analytical work will directly impact how we serve users and grow the platform. You'll dive deep into transaction data to identify trends, patterns, and optimization opportunities that might otherwise go unnoticed, building comprehensive dashboards and reports that give our operations, finance, and leadership teams real-time visibility into platform performance. Tracking and reporting on key metrics—conversion rates, transaction volumes, user retention, average transaction size, and more—will help us understand what's working and what needs improvement. A critical part of your role involves developing fraud detection models and anomaly detection systems that protect both Xfiat and our users from malicious activity. You'll design and conduct A/B tests to optimize user experience and conversion funnels, using statistical rigor to determine which product changes actually move the needle. Cohort analysis and user segmentation will help us understand different user behaviors and tailor our approach accordingly. You'll create predictive models for transaction volume forecasting, enabling better resource planning and infrastructure scaling. Collaboration with product and engineering teams will improve our data infrastructure and tracking implementation. Finally, you'll present insights and recommendations to stakeholders, translating complex analytical findings into clear, actionable business strategies.

Tools & Technologies

Your toolkit will span the full data analysis stack. For analysis, you'll primarily work with SQL (we use PostgreSQL) to query our transaction database, along with Python using libraries like Pandas and NumPy for data manipulation and analysis, or R if that's your preference. Data visualization is crucial—you should be proficient in at least one major BI tool such as Tableau, Power BI, Looker, or Metabase to create dashboards that stakeholders actually use and understand. Your statistics foundation should be solid, including statistical modeling, hypothesis testing, and regression analysis to ensure your insights are statistically valid. Experience working with big data—millions of records—is essential, as is comfort with the performance considerations that come with large datasets. Additional tools in your arsenal include advanced Excel for quick analyses and stakeholder communication, Jupyter Notebooks for exploratory data analysis and documentation, and Git for version controlling your analysis scripts and collaborating with the team.

What We Need

We're seeking someone with 3-5 years of data analysis experience, ideally in fintech, e-commerce, or another high-transaction environment. Strong SQL skills are absolutely essential—you should be comfortable writing complex queries with joins, subqueries, and window functions to extract exactly the data you need from large databases. Proficiency in Python or R for data analysis and manipulation is required; you should know your way around Pandas, NumPy, and data visualization libraries. Experience building dashboards and data visualizations that stakeholders actually use is crucial—pretty charts mean nothing if they don't drive decisions. A solid understanding of statistics and A/B testing methodology ensures your recommendations are data-driven and statistically sound. Perhaps most importantly, you need the ability to translate data into business insights—raw numbers and statistical significance matter less than your ability to extract meaning and recommend actions. Strong communication skills to present findings to non-technical stakeholders separate good analysts from great ones. You must be detail-oriented with strong problem-solving abilities, catching data quality issues and thinking creatively about how to answer business questions with available data.

Bonus Points

Certain experiences make you particularly valuable to our team. Experience with fintech, payments, or crypto analytics means you understand transaction flows, payment reconciliation, and the unique challenges of analyzing financial data. Machine learning or predictive modeling experience opens up possibilities for more sophisticated analysis and forecasting. Knowledge of fraud detection techniques—pattern recognition, anomaly detection, behavioral analysis—is incredibly relevant given the fraud challenges in crypto-to-fiat transactions. Experience with product analytics tools like Google Analytics, Mixpanel, or Amplitude shows you understand user behavior tracking and funnel analysis. Understanding cryptocurrency market data and on-chain analytics indicates you can analyze blockchain transactions and market dynamics, adding another dimension to your analytical capabilities beyond our internal transaction data.

Compensation

What You'll Do

As Xfiat's Penetration Tester and Security Analyst, you'll be the guardian of our platform's security, protecting millions in user funds and ensuring our infrastructure remains resilient against evolving cyber threats. Your role is both offensive and defensive—thinking like an attacker to find vulnerabilities before malicious actors do. You'll conduct regular, comprehensive penetration testing on our web applications, APIs, and infrastructure, going beyond automated scanning to perform sophisticated manual testing that uncovers logic flaws and complex vulnerabilities. Security audits of smart contracts and blockchain integrations will be crucial, as our crypto operations require meticulous review to prevent potential exploits. Using a combination of automated vulnerability scanners and manual testing techniques, you'll identify security weaknesses across our entire technology stack. You'll simulate real-world attacks—from SQL injection and XSS to authentication bypasses and business logic exploits—to test our defenses under realistic threat conditions. Code review for security flaws will have you working closely with developers, recommending fixes and teaching secure coding practices. When security incidents occur, you'll monitor, investigate, and coordinate responses to potential threats, minimizing damage and documenting lessons learned. You'll champion security best practices across all development teams, integrating security thinking into our development lifecycle rather than treating it as an afterthought. Managing our bug bounty program means coordinating with ethical hackers worldwide, triaging their submissions, and ensuring legitimate vulnerabilities get fixed quickly. Your detailed security reports and remediation plans will translate technical findings into actionable recommendations for both technical and leadership audiences. Staying current on the latest security threats, attack vectors, and defense techniques isn't optional—it's essential to staying ahead of adversaries.

Tools & Technologies

Your security toolkit will be comprehensive and constantly evolving. For penetration testing, you'll leverage industry-standard tools including Burp Suite Professional for web application testing, OWASP ZAP for automated scanning, Metasploit Framework for exploitation and payload delivery, and Kali Linux as your primary testing environment. Network security assessment requires proficiency with Wireshark for packet analysis, Nmap for network mapping and port scanning, and enterprise scanners like Nessus or Qualys for infrastructure vulnerability assessments. Application security testing involves SQLmap for SQL injection testing, Nikto for web server scanning, Acunetix or similar tools for comprehensive web app scanning, plus strong manual code review skills to catch vulnerabilities automated tools miss. Given our crypto focus, blockchain security tools are critical—Slither, Mythril, and Echidna for smart contract static and dynamic analysis. Cloud security expertise with AWS security tools, Docker security best practices, and Kubernetes hardening techniques protects our infrastructure layer. Scripting skills in Python, Bash, and JavaScript enable you to automate repetitive testing tasks, create custom exploits for proof-of-concept demonstrations, and build security tooling tailored to our specific needs.

What We Need

We're seeking a seasoned security professional with 3-6 years of hands-on penetration testing or security analysis experience. A strong understanding of the OWASP Top 10 and common vulnerability classes is fundamental—you should know these threats intimately and how to test for them effectively. Extensive experience with web application security testing is essential, as our platform is primarily web-based with complex transaction flows. Proficiency with core penetration testing tools like Burp Suite and Metasploit should be second nature. Deep knowledge of network protocols, cryptography fundamentals, and authentication mechanisms enables you to understand and exploit weaknesses at multiple layers. Experience with API security testing for both REST and GraphQL endpoints is crucial, as our APIs handle sensitive financial operations. A strong understanding of Linux/Unix systems is required since much of our infrastructure runs on these platforms. Scripting skills in Python, Bash, or similar languages let you automate testing and create custom tools. Perhaps most importantly, excellent documentation and reporting skills ensure your findings translate into fixed vulnerabilities—a vulnerability report that developers can't understand and act upon is nearly worthless, no matter how critical the finding.

Bonus Points

Certain credentials and experiences make you particularly valuable. Industry-recognized security certifications such as OSCP (Offensive Security Certified Professional), CEH (Certified Ethical Hacker), GPEN (GIAC Penetration Tester), or GWAPT (GIAC Web Application Penetration Tester) validate your skills and demonstrate commitment to the profession. Experience with blockchain and smart contract security is increasingly rare and valuable, directly applicable to our crypto operations. Previous fintech or payment system security experience means you understand the unique threat models and regulatory requirements of financial platforms. Active participation in bug bounty platforms like HackerOne or Bugcrowd shows real-world experience finding vulnerabilities in production systems. Experience with DevSecOps practices and security automation demonstrates you can scale security beyond manual testing. Red team experience or incident response background indicates you understand both offensive and defensive security operations. Published security research or CVE (Common Vulnerabilities and Exposures) discoveries showcase thought leadership and deep technical expertise that elevates our entire security posture.

Compensation